NHTSA Complaint #10419570 — 2005 TOYOTA SIENNA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10419570
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	August 1, 2011
Date Filed	August 15, 2011
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

DRIVER DOOR STARTED TO HAVE A SNAPPING/POPPING SOUND WHEN OPENING AND CLOSING THE DOOR. SOUND GOT WORSE AND FELT HARDER TO CLOSE. BEFORE BRINGING IT TO MY MECHANIC I DID A GOOGLE SEARCH OF THE PROBLEM. FOUND OUT IT TO BE A KNOWN PROBLEM AND TOYOTA DIDN'T CALL FOR A RECALL BUT EXTENDED THE WARRANTY TO TWO EXTRA YEARS (5 YEARS) OR 100,000 MILES. MILEAGE ON MY VAN IS 70,000 MILES BUT 5 YEARS 9 MONTHS OLD, 9 MONTHS PASS EXTENDED WARRANTY. CALLED LOCAL TOYOTA CORPORATION AND UNFORTUNATELY THEY WILL NOT COVER THE REPAIR BECAUSE WARRANTY TIME HAS EXPIRED. *TR

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