NHTSA Complaint #10301825 — 2005 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10301825
Vehicle	2005 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 5, 2009
Date Filed	January 22, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WE OWN A 2005 TOYOTA SIENNA XLE MINIVAN AND AT 75,000 MILES THE DRIVER SIDE SLIDING DOOR HINGES/ROLLERS AND LATCHING MECHANISM HAVE FAILED AND THE MOTOR AND CABLE FOR THE POWER DOOR OPENING SYSTEM ALSO NEED TO BE REPLACED BECAUSE THE DEFECTIVE HINGES/ROLLERS AND LATCHES PUT TO MUCH STRAIN ON THE MECHANISM. TOYOTA WANTS OVER $2,000 TO SERVICE THIS DOOR AND THE OTHER DOOR (PREVENTABLE MAINTENANCE). BECAUSE OF THE DAMAGE THE DRIVER SIDE SLIDING DOOR IS UNUSABLE WHICH NEEDS TO BE CONSIDERED A SAFETY RISK. IT IS UNBELIEVABLE THAT THIS DOOR MECHANISM HAS FAILED AFTER LESS THAN 5 YEARS OF NORMAL USE. *TR

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#10478111 — October 1, 2012 — THE LOCK MOTOR IN EACH SLIDING DOORS HAS STOPPED. THE DOORS OPEN VIA MANUAL DOOR HANDLES. KEYFOB, INTERNAL DOOR BUTTO...

#10457906 — May 9, 2012 — TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SIDE SLIDING DOORS COULD NOT BE OPENED WITH TH...

#10421270 — August 24, 2011 — 2005 TOYOTA SIENNA REAR AUTO HATCH SAFETY REVERSE MECHANISM DOES NOT STOP THE CLOSING OF THE DOOR WHEN ENCOUNTERING A...

#10419380 — August 14, 2011 — ONE DAY I WENT TO GET GAS AND AFTER GETTING GAS, THE DRIVERS SIDE DOOR DOES NOT OPEN. WE CANNOT MANUALLY OPEN THE D...

#10418552 — August 11, 2011 — I HAVE A 2005 TOYOTA SIENNA XLE AWD LIMITED. THE POWER SLIDING DOORS HAVE MOTORS IN THEM THAT OPEN AND CLOSE THE DOOR...

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