NHTSA Complaint #10417932 — 2011 FORD EXPLORER
EQUIPMENT issue reported to NHTSA
Complaint Details
| ODI Number | 10417932 |
| Vehicle | 2011 FORD EXPLORER |
| Component | EQUIPMENT |
| Date of Incident | |
| Date Filed | |
| Mileage | 100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
WE HAVE PURCHASED A 2011 EXPLORER, WITH THE BLUETOOTH ACTIVATED, THE PERSON DRIVING CANNOT BE HEARD BECAUSE OF BACKGROUND NOISE. FROM MY INVESTIGATION, I FOUND THAT THE ROOF AREA ABOVE THE WINDSHIELD SEEMS TO NOT HAVE ANY INSULATION, THE WIND NOISE IS BEING PICKED UP BY THE SPEAKER ABOVE THE DRIVERS HEAD. THIS IS NOT THE ONLY PROBLEM, WHEN IT IS RAINING THE NOISE FROM THE RAIN SOUNDS LIKE A TIN ROOF OF AN OLD HOUSE. I REPORTED THIS TO THE DEALERSHIP AND THEY SAID THAT THERE IS NOT ANYTHING THEY CAN DO WITHOUT FORD HAVING MORE COMPLAINTS. *TR
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