NHTSA Complaint #10416526 — 2000 FORD WINDSTAR SUSPENSION:REAR

Complaint Details

ODI Number	10416526
Vehicle	2000 FORD WINDSTAR
Component	SUSPENSION:REAR
Date of Incident	July 31, 2011
Date Filed	August 1, 2011
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HAVE BEEN HEARING A NOISE FROM THE REAR OF THE VEHICLE FOR AWHILE. HAD IT IN TO THE DEALER FOR TWO RECALL REPAIRS. THE NOISE CHANGED YESTERDAY AND WHEN THE REAR WAS INSPECTED AGAIN BEFORE LEAVING FOR WORK, I FOUND THE DRIVERS SIDE REAR COIL SPRING BROKEN. THIS ISSUED SHOULD HAVE BEEN ADDRESSED WHEN THE REAR AXLE RECALL WORK WAS COMPLETED. I DRIVE 50 HIGHWAY MILES EACH WAY TO AND FROM WORK AND THIS IS DANGEROUS. MISSED WORK TODAY AND DON'T KNOW WHEN THIS WILL BE ABLE TO BE FIXED. I SEE FORD HAS HAD MANY PROBLEMS WITH OTHER COIL SPRINGS. WHY HAVE THEY NOT ADDRESSED IT WITH ALL THE OTHER SUSPENSION PROBLEMS ON THESE 2000 FORD WINDSTARS? *KB

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