NHTSA Complaint #10410000 — 2010 DODGE JOURNEY

SUSPENSION:FRONT issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10410000
Vehicle 2010 DODGE JOURNEY
Component SUSPENSION:FRONT
Date of Incident
Date Filed
Mileage 40,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

TL * THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 25 MPH, THE VEHICLE JERKED AND MADE A POPPING NOISE, AND THE DRIVER'S FRONT WHEEL SEPARATED FROM THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE STEERING WHEEL AND TO CRASH INTO A VEHICLE IN THE LEFT LANE, DAMAGING THE PASSENGER SIDE FRONT BUMPER. THE CITY OF COLUMBUS POLICE DEPARTMENT REPORT NUMBER WAS C-278012. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS A BROKEN DRIVERS SIDE FRONT AXLE WHICH CAUSED THE WHEEL TO SEPARATE. THE MANUFACTURER ENGINEER INVESTIGATION CONCLUDED THAT THE FAILURE WAS NOT A DEFECT, BUT IT WAS CAUSED BY DRIVER IMPACT. THERE WAS NO MENTION OF INJURIES.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE 40,000.

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