NHTSA Complaint #10407760 — 2005 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10407760
Vehicle	2005 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 20, 2011
Date Filed	June 21, 2011
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE FORWARD WHEN THE VEHICLE STALLED WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THERE WAS NO VALID WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 77,000.

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