NHTSA Complaint #10476346 — 2005 FORD FREESTAR

2005 FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER FAILURE WHILE DRIVING ON THE HIGHWAY. *TGW THE CONSUMER STATED IT COST $ 2,552.53 TO INSTALL A RE-BUILT TRANSMISSION/TORQUE CONVERTER. THE CONSUMER STATED HE RECEIVED A RECALL LETTER IN THE MAIL, STATING HE MAY BE ELIGIBLE FOR A REFUND FOR HIS OUT OF POCKET EXPENSES. THE CONSUMER CONTACTED THE DEALER ABOUT THE REFUND AND WAS INFORMED THE MAXIMUM AMOUNT AVAILABLE TO COVER THE REPAIR BILL WAS LESS THAN $ 1,500. RECALL # 12V006000