NHTSA Complaint #10406274 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10406274
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	June 1, 2009
Date Filed	June 14, 2011
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HINGE LIFTGATE WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V44200(STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS)BUT THE DEALER INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 76,000.MANUFACTURED NEAR THE CUTOFF DATE OF MENTIONED CAMPAIGN. SAME EXACT PROBLEM. PAID FOR REPLACEMENT HINGES. REPLACED MYSELF. UPDATED 09/14/2011 *LN UPDATED 12/13/11

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