NHTSA Complaint #10405349 — 1999 DODGE RAM 2500

TL*THE CONTACT OWNS A 1999 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH THE CONTACT HEARD A FLAPPING SOUND UNDERNEATH THE HOOD. THE CONTACT STOPPED THE VEHICLE AND NOTICED THERE WAS A PART MISSING FROM THE ENGINE. THE CONTACT FOUND THE HARMONIC BALANCER THAT WAS ATTACHED TO THE CRANK SHAFT POSITION SENSOR IN THE ENGINE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE DEALER WAS INFORMED OF THE FAILURE. THE DEALER STATED THE PART WAS UNAVAILABLE AND WOULD BE ORDERED. THE CONTACT STATED APPROXIMATELY FOUR MONTHS HAD PASSED SINCE THE PART WAS ORDERED AND WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.