NHTSA Complaint #11365018 — 1999 DODGE RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11365018
Vehicle	1999 DODGE RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	July 20, 2016
Date Filed	October 18, 2020
Mileage	114,705 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE DASHBOARD HAS DISINTEGRATED CAUSING EXPOSURE TOO WIRING, INTERMITTENT DIAGNOSED AND UNDIAGNOSED PROBLEMATIC WIRING ISSUES WITH INTERMITTENT 'NO BUS' CAUSING LOSS OF POWER ON FREEWAY. DEALER UNABLE OR UNWILLING TO FURTHER DIAGNOSE ISSUE UNLESS ENTIRE DASHBOARD PLASTIC IS REPLACED UNFORTUNATELY IT IS THE SAME PLASTIC THAT NUMEROUS PEOPLE ACCORDING TO DEALER AND ACCORDING TO SEVERAL INTERNET SEARCHES THAT THE DASHBOARD PLASTIC WAS NOT MANUFACTURED PROPERLY CAUSING PHYSICAL, EMOTIONAL AND FINANCIAL HARM TO TENS OF THOUSANDS OF DODGE /CHRYSLER OWNERS. WHEN MY TRUCK LOST ALL POWER I WAS DRIVING IN FAST LANE OF FWY. ALL POWER WAS GONE INCLUDING BRAKES AND STEERING. HAD TO USE MUSCLE POWER TO STEER AND LET VEHICLE SLOW ENOUGH TO USE FORCE TO BRAKE. MULTIPLE PEOPLE HAVE INFORMED THE NHTSA IN REGARDS TO THE DASHBOARD. THE NHTSA WOULD ONLY INVESTIGATE IF I HAD DIED.

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