NHTSA Complaint #10525513 — 1999 DODGE RAM 2500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10525513
Vehicle	1999 DODGE RAM 2500
Component	AIR BAGS
Date of Incident	July 16, 2013
Date Filed	July 18, 2013
Mileage	168,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I HAD A LEAKY HEATER CORE THAT NEEDED TO BE REPLACED WHICH REQUIRED ME TO REMOVE THE DASHBOARD. I NOTICED SOME HAIRLINE FRACTURES IN THE DASH BEFORE I REMOVED IT, HOWEVER IT LOOKED VERY MUCH IN TACT SO I DIDN'T THINK MUCH OF IT. AFTER REMOVING THE DASH FROM ITS MOUNTED POSITION HOWEVER IT BEGAN BREAKING APART AND THROWING SHARDS OF SHARP BROKEN PLASTIC TO THE FLOORBOARD AND SEATS. IT VIRTUALLY BEGAN TO DISINTEGRATE BEFORE MY VERY EYES AND I COULD NOT HELP BUT IMAGINE WHAT IT WOULD BE LIKE TO BE IN AN ACCIDENT AND HAVE ALL OF THOSE PLASTIC SHARDS BEING PROPELLED INTO MY BODY AND FACE. I AM TERRIFIED WHEN I THINK OF MY SAFETY AND THE SAFETY OF MY FAMILY. THE PLASTIC IS OBVIOUSLY DEFECTIVE. IS DODGE AWARE OF THIS, ORVAM I THE ONLY ONE? WHAT A NIGHTMARE. *TR

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#11058145 — January 2, 2018 — THIS IS MY SECOND COMPLAINT REGARDING DASH BOARD. THE DASH STARTED CRACKING WITH JUST 30,000 MILES ON TRUCK, WHEN I P...

#10871406 — May 30, 2016 — DASH FALLING APART IN CLUDING AIR BAG AIR BAG S/W VENTS FALLING OUT THE BEZEL FALLING THE GLOVE CONPARTMENT FALLING W...

#10422609 — August 30, 2011 — 1999 DODGE RAM 2500 PICK-UP. IN 2004 I NOTICED SOME CRACKS IN THE DASH BOARD, WITHIN THE NEXT 12 MONTHS IT WAS SO BAD...

Recent Complaints for the 1999 DODGE RAM 2500

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#11462403 — UNKNOWN OR OTHER — April 27, 2022 — While wiping down the dashboard, I sliced my finger open on a piece of the dashboard which was sticking up. This das...

#11365018 — ELECTRICAL SYSTEM — October 18, 2020 — THE DASHBOARD HAS DISINTEGRATED CAUSING EXPOSURE TOO WIRING, INTERMITTENT DIAGNOSED AND UNDIAGNOSED PROBLEMATIC WIRIN...

#11311588 — UNKNOWN OR OTHER — February 26, 2020 — WENT TO HAVE A FRONT END ALIGNMENT DONE BECAUSE THE TRUCK FELT OFF IN THE FRONT WHEN DRIVING.AND THE MECHANIC STATED ...