NHTSA Complaint #10403980 — 2000 FORD WINDSTAR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE HEARD A LOUD SNAPPING NOISE. WHEN HE STOPPED THE VEHICLE, THE REAR AXLE REINFORCEMENT BRACKET FRACTURED ON THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE AXLE HAD SHEERED AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER ADVISED HIM THAT HE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.