NHTSA Complaint #10398798 — 2003 FORD WINDSTAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10398798
Vehicle	2003 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 16, 2011
Date Filed	May 3, 2011
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING 25 MPH AND ABOVE WITH THE ILLUMINATION OF THE CHECK ENGINE AND BATTERY WARNING LIGHTS. THE CONTACT WOULD SHIFT INTO PARK, BACK INTO DRIVE AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TWO LOCAL REPAIR SHOPS YET THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE ALTERNATOR AND THE BATTERY WERE REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 141,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

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