NHTSA Complaint #10443311 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF A MANUFACTURER'S RECALL FOR THE MOTOR BRACKETS, THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. MONTHS AFTER THE RECALL REPAIRS WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, THE ENGINE BEGAN SHIFTING ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT TWO MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE PREVIOUS RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 186,000. THE VIN WAS UNAVAILABLE. UPDATED 02/09/12*LJ UPDATED 04/18/12