NHTSA Complaint #10398739 — 2000 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10398739
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	April 1, 2011
Date Filed	May 3, 2011
Mileage	129,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT HE EXPERIENCED A FLAT TIRE. THE CONTACT ATTEMPTED TO CHANGE AND AS THE VEHICLE WAS JACKED UP, THE FRAME COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT YET REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 129,500. UPDATED 07/08/11*LJ THE CONSUMER STATED WHEN HE ATTEMPTED TO CHANGE A TIRE, THE SIDE OF THE VEHICLE CAVED IN DUE TO SEVERE CORROSION ALONG THE UNDERCARRIAGE. UPDATED 07/22/11

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