NHTSA Complaint #10429483 — 2000 FORD WINDSTAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10429483
Vehicle	2000 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 28, 2011
Date Filed	October 11, 2011
Mileage	108,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

HAD VEHICLE IN FOR SERVICE RECALLS. RECALLS MET THE REQUIREMENTS TO REPLACE THE SUBFRAME ASSY; HOWEVER, IT WAS REPAIRED INSTEAD. CONTACTED FORD ABOUT MY CONCERN OVER HOW IT WAS BEING FIXED AND WAS TOLD THAT THE DEALER WAS GIVEN INFO. ON HOW TO DO THE REPAIR AND IF THERE WAS ANY PROBLEM AFTER IT WAS FIXED, I WOULD HAVE TO TAKE IT UP WITH THE DEALER BECAUSE IT WOULD BE A WARRANTY ISSUE WITH THEM, THAT FORD WOULD NOT HELP ME. NOW AFTER PICKING UP THE VEHICLE, THE A/C NO LONGER WORKS. - IT BLEW COLD AIR BEFORE THEY GOT IT. *KB

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