NHTSA Complaint #10398085 — 2002 FORD TAURUS
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA
Complaint Details
| ODI Number | 10398085 |
| Vehicle | 2002 FORD TAURUS |
| Component | SUSPENSION:FRONT:SPRINGS:COIL SPRINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 123,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 35 MPH BOTH FRONT AND BACK COIL SPRINGS BROKE. THE FAILURE CAUSED THE FRONT OF THE VEHICLE TO FALL ON THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER WHO REPAIRED THE VEHICLE. THE DEALER INFORMED HIM THAT HIS YEAR, MAKE AND MODEL VEHICLE DOES NOT HAVE ANY RECALLS OR WARRANTIES; THEREFORE, HE HAD TO PAY FOR THE COST OF THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.
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