NHTSA Complaint #11328887 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11328887
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	June 12, 2020
Date Filed	June 15, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT AND REAR DRIVER'S SIDE COIL SPRINGS FRACTURED. THE CONTACT DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACT NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

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