NHTSA Complaint #10979066 — 2002 FORD TAURUS

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE WAS HEARD AND THE FRONT COIL SPRING DETACHED WITHOUT WARNING, PUNCTURING THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND HER CHILDREN WERE RESCUED BY A FAMILY MEMBER WHO TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,365.