NHTSA Complaint #10586668 — 2002 FORD TAURUS

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10586668
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	April 28, 2014
Date Filed	May 5, 2014
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, HE HEARD A LOUD BANGING NOISE COMING FROM THE FRONT PASSENGER'S SIDE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN STATED THAT BOTH COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000. UPDATED 10/02/14*LJ 3/10/2015 *JS

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