NHTSA Complaint #10396550 — 2001 DODGE RAM QUAD CAB ELECTRICAL SYSTEM

Complaint Details

ODI Number	10396550
Vehicle	2001 DODGE RAM QUAD CAB
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2002
Date Filed	April 17, 2011
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I HAVE A 2001 DODGE RAM 1500 EXT CAB THAT I BOUGHT NEW FROM THE DEALERSHIP. AT 42,000MI THE DASH HAD A CRACK IN THE CENTER. I TOOK IT BACK TO THE DEALERSHIP BUT THEY SAID IT WAS OUT OF WARRANTY AND TO USE SOMETHING WITH UV PROTECTION. AT 101,000MI THE FRONT SPEAKERS WENT OUT. NOW MY DASH IS MISSING BIG PIECES. I WAS DRIVING DOWN THE ROAD LAST MONTH AND HIT A BUMP IN THE ROAD. A PIECE OF DASH FLEW UP AND HIT MY WIFE IN THE FOREHEAD. SHE WILL NO LONGER LET THE GRANDCHILDREN RIDE IN MY TRUCK. SHE IS AFRAID THE AIR BAG WILL GO OFF OR A PIECE OF DASH WILL HIT THEM IN THE EYE. NOW THE FRONT LIGHTS HAVE BLINKED ON AND OFF 2 OR 3 TIMES ON SEPARATE OCCASION. I'VE CALLED DODGE AND THEY SENT ME TO A SERVICE CENTER. THEY AGREED TO REPLACE THE DASH, INSTRUMENT COVER AND GLOVE BOX ALL WHICH HAVE CRACKED. BUT NOW I HAVE TO PAY 580.00$. MY TAX DOLLARS BAILED THEM OUT AND NOW I HAVE TO PAY FOR THEIR DEFECTED PARTS? THIS IS A DANGER TO DRIVERS. *TR

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