NHTSA Complaint #10394149 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10394149
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	April 2, 2011
Date Filed	April 4, 2011
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SHE NOTICED THAT THE FRONT COIL SPRING HAD FRACTURED, CAUSING THE TIRE TO BLOW OUT. SHE NOTIFIED AAA, WHO TOWED THE VEHICLE TO A FORD DEALER. THE DEALER ADVISED THE CONTACT THAT HER VEHICLE HAD NOT BEEN INCLUDED IN RECALL NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 75,000.

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