NHTSA Complaint #10407517 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10407517
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	June 19, 2011
Date Filed	June 20, 2011
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD TAURUS SES. THE CONTACTS STATED WHILE DRIVING APPROXIMATELY 25 MPH HE HEARD A LOUD NOISE, THEN THE FRONT LEFT SIDE OF THE VEHICLE FELL ONTO THE GROUND. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT THE FRONT SPRING HAD FRACTURED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS. AN INDEPENDENT MECHANIC ADVISED HIM THAT HE WAS AWARE OF THE FAILURE AND THE SPRING NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 118,000.

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