NHTSA Complaint #10386437 — 2002 FORD TAURUS

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE COLLAPSED WITHOUT WARNING AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT BOTH FRONT AND REAR COIL SPRINGS FRACTURED DUE TO SEVERE CORROSION. THE VEHICLE WAS REPAIRED AND THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE REPLACED. THE CONTACT ADVISED OF A RECALL ON THE 2001 MODEL YEAR VEHICLES WHICH RELATED TO THE SAME FAILURE HE EXPERIENCED. THE RECALL WAS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACTS YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.