NHTSA Complaint #10381091 — 2000 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10381091
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	February 1, 2011
Date Filed	February 8, 2011
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING 30 MPH WHEN THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SUB FRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO SPEAK WITH THE MANUFACTURER TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

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