NHTSA Complaint #10380923 — 2003 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10380923
Vehicle	2003 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	January 31, 2011
Date Filed	February 7, 2011
Mileage	125,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

MY SEAT HEATER FAILED IN MY 2003 VW JETTA, BURNING A HOLE IN THE SEAT UNDER MY LEFT [XXX]. I WAS STARTLED WHEN SUDDENLY THERE A STRONG BURNING SMELL IN THE CAR, THEN A HOT SPOT IN THE SEAT OCCURRED WHICH CAUSED ME TO HAVE TO QUICKLY SHIFT MY SEATING POSTING AND I IMMEDIATELY TURNED OFF THE SEAT HEATER. LUCKILY I WAS DRIVING SLOWLY IN THE CITY AND ABLE TO PULL IN THE IN A PARKING SPOT QUICKLY AND THE SEAT OR MY CLOTHING DID NOT CATCH ON FIRE. THE SEAT WAS SET TO 3 ON A SCALE OF 1-5. THE CAR HAS ABOUT 125K MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *LN

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