NHTSA Complaint #10378653 — 2008 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10378653
Vehicle	2008 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	January 1, 2011
Date Filed	January 25, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

INITIALLY IN COLD WEATHER ONLY, THE TAIL GATE / HATCH / REAR DOOR WOULD START TO CLOSE SLOWLY OF ITS OWN ACCORD. THE ELECTRICAL SYSTEM WOULD THEN ASSUME YOU HAD ATTEMPTED TO CLOSE THE DOOR BY HAND AND THE ELECTRIC MOTOR WOULD KICK IN AND CLOSE THE DOOR ON TOP OF YOU IF YOU DID NOT REALIZE AND MOVE. THE FORCE OF THE CLOSING DOOR IS QUITE HIGH TO A DEGREE THAT IT WAS A STRUGGLE TO STOP IT CRUSHING A PERSON. A CHILD WOULD NOT BE ABLE TO STOP IT CLOSING. THE PROBLEM HAS CONTINUED TO GET WORSE AND THE WEATHER HAS LITTLE EFFECT ANYMORE, THE DOOR WILL NOT STAY OPEN EVEN ON MILD DAYS. *TR

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