NHTSA Complaint #10475308 — 2008 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10475308
Vehicle	2008 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	September 13, 2012
Date Filed	September 13, 2012
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

UNLOCKED ALL OF THE DOORS USING REMOTE. OPENED DRIVER PASSENGER DOOR, AND PLACED GRANDDAUGHTER INTO CAR SEAT. CLOSED THE DOOR WITH THE KEY REMOTE INSIDE. THE SIENNA AUTOMATICALLY LOCKED ALL OF THE DOORS, AND I WAS UNABLE TO GET TO MY GRANDCHILD. ANOTHER KEY WAS QUICKLY FOUND TO UNLOCK THE DOOR. NO HARM DONE. IF THE OTHER KEY HADN'T BEEN FOUND, WE WOULD HAVE HAD TO WAIT FOR A LOCKSMITH TO UNLOCK THE DOOR. ESPECIALLY IN HOT WEATHER, THIS IS DANGEROUS. THE MANUAL DOES NOT MENTION THIS AUTOMATIC LOCKING, UNLESS A DOOR HASN'T BEEN OPENED AFTER UNLOCKING. THE DEALER HAS ADVISED THAT IT CAN BE REMOVED BY BRINGING THE AUTO IN AND LOOKING IT UP TO A COMPUTER. I BELIEVE THIS IS POTENTIALLY DANGEROUS, AND NEEDS NHTSA ACTION. *TR

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