NHTSA Complaint #10378166 — 2000 FORD WINDSTAR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON DECEMBER 27, 2010 FOR RECALL REPAIR 10V385000 SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY. AFTER THE RECALL REPAIR WAS PERFORMED THE CONTACT NOTICED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST. THE FRONT SUBFRAME WAS CORRODED AND THE ENGINE WAS BEGINNING TO FALL DOWN. THE POWER STEERING FLUID LEAKED AND THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER DECLINED TO ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.