NHTSA Complaint #10372416 — 2002 FORD TAURUS

CHRISTMAS MORNING I WAS BACKING OUT OF MY DRIVEWAY WHEN A LOUD POPPING NOISE OCCURRED. IT WAS FOUND THAT THE FRONT DRIVERS SIDE SPRING HAS FRACTURED. I WAS LUCKY TO BE AT HOME DRIVING AT A LOW SPEED. HOWEVER, THIS IS THE SECOND TIME IN 6 MONTHS THAT I HAVE HAD A SPRING FRACTURE ON ME. BACK IN JUNE 2010 I HAD THE SAME EXPERIENCE WITH THE RIGHT REAR SPRING. THE CAR IS CURRENTLY UN-DRIVABLE AND MUST BE TOWED TO A SHOP FOR ASSESSMENT AND REPAIR. PARTS WILL LIKELY NEED TO BE REPLACED AND I HOPE THERE ISN'T MORE DAMAGE THAN NEEDING THE SPRING AND POTENTIALLY THE TIRE REPLACED. I AM WRITING TO MAKE YOU AWARE BECAUSE MANY OTHER 2002 FORD TAURUS OWNERS HAVE EXPERIENCED THE SAME PROBLEM YET THE REAL RECALL ENDS WITH MODEL YEAR 2001 AND THERE IS STILL A DEFECT INVESTIGATION OPEN ON MY PARTICULAR CAR FOR THIS PROBLEM. *TR