NHTSA Complaint #10372249 — 2009 DODGE JOURNEY

SERVICE BRAKES, AIR issue reported to NHTSA

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Complaint Details

ODI Number 10372249
Vehicle 2009 DODGE JOURNEY
Component SERVICE BRAKES, AIR
Date of Incident
Date Filed
Mileage 25,149 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

AFTER ONLY HAVING 25,000 MILES, MY 2009 DODGE JOURNEY NEEDED TO GET ALL NEW BRAKE PADS AND ROTORS. THIS CAME ON SUDDENLY AS MY CAR JUST BEGAN HAVING A GRINDING SOUND EVERY TIME I PRESSED THE BREAKS. I HAVE TWO SMALL CHILDREN AND FEEL THAT THIS COULD HAVE BEEN A DANGEROUS SITUATION. AFTER MUCH RESEARCH, I HAVE FOUND THAT THERE HAVE BEEN MANY REPORTED INCIDENTS OF THE SAME OCCURRENCE WITH THE 2009 DODGE JOURNEY. AFTER DISCUSSIONS WITH CHRYSLER DODGE, I SUGGESTED THAT THIS BE LOOKED INTO FOR A RECALL SO THAT THIS UNSAFE SITUATION NOT OCCUR TO ANOTHER PERSON, POSSIBLY ENDING MUCH WORSE THAN MY SITUATION DID. I AM AWAITING REIMBURSEMENT FOR A PORTION OF THE AMOUNT PAID TOWARD THE BRAKES, AND AS MUCH AS I WOULD LIKE TO BE FULLY REIMBURSED, I AM MORE CONCERNED WITH THE SAFETY OF THE VEHICLE AND THE SAFEY OF OTHERS.*LN

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