NHTSA Complaint #10372249 — 2009 DODGE JOURNEY
SERVICE BRAKES, AIR issue reported to NHTSA
Complaint Details
| ODI Number | 10372249 |
| Vehicle | 2009 DODGE JOURNEY |
| Component | SERVICE BRAKES, AIR |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,149 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
AFTER ONLY HAVING 25,000 MILES, MY 2009 DODGE JOURNEY NEEDED TO GET ALL NEW BRAKE PADS AND ROTORS. THIS CAME ON SUDDENLY AS MY CAR JUST BEGAN HAVING A GRINDING SOUND EVERY TIME I PRESSED THE BREAKS. I HAVE TWO SMALL CHILDREN AND FEEL THAT THIS COULD HAVE BEEN A DANGEROUS SITUATION. AFTER MUCH RESEARCH, I HAVE FOUND THAT THERE HAVE BEEN MANY REPORTED INCIDENTS OF THE SAME OCCURRENCE WITH THE 2009 DODGE JOURNEY. AFTER DISCUSSIONS WITH CHRYSLER DODGE, I SUGGESTED THAT THIS BE LOOKED INTO FOR A RECALL SO THAT THIS UNSAFE SITUATION NOT OCCUR TO ANOTHER PERSON, POSSIBLY ENDING MUCH WORSE THAN MY SITUATION DID. I AM AWAITING REIMBURSEMENT FOR A PORTION OF THE AMOUNT PAID TOWARD THE BRAKES, AND AS MUCH AS I WOULD LIKE TO BE FULLY REIMBURSED, I AM MORE CONCERNED WITH THE SAFETY OF THE VEHICLE AND THE SAFEY OF OTHERS.*LN
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