NHTSA Complaint #10357884 — 2009 DODGE JOURNEY

SERVICE BRAKES, AIR issue reported to NHTSA

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Complaint Details

ODI Number	10357884
Vehicle	2009 DODGE JOURNEY
Component	SERVICE BRAKES, AIR
Date of Incident	June 10, 2010
Date Filed	September 27, 2010
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

FRONT BRAKES ROTORS AND PADS NEEDED TO BE REPLACED AT 12000 MILES, REAR BRAKES PADS AND ROTORS REPLACED AT 20000 MILES AND FRONT BRAKES NEEDED TO BE REPLACED AGAIN AT SAME TIME STEERING WHEEL VIBRATES HORRIBLY DEALER SAID NEEDED REAR WHEEL ALIGNMENT AND 2 NEW TIRES AT 20000 MILES HAD IT DONE BRAKES STILL SQUEALING AND GRINDING AND DEALER SAYS "CAN'T FIND ANYTHING WRONG" STEERING WHEEL STARTING TO VIBRATE AGAIN AT 23000 MILES DEALER SAYS NOTHING WRONG CAN'T HEAR SQUEAKS IN BRAKES UNBELIEVABLE IT IS EAR PIERCING AND THEY GRIND INTERMITTENTLY I AM SURE SOON TO BE GRINDING CONTINUALLY AND THEN THEY WILL TELL ME I NEED NEW BRAKES AGAIN HAVE SPENT 1200.00 DOLLARS OUT OF POCKET VEHICLE ISN'T EVEN PAID FOR YET I HAVE LOST FAITH IN CHRYSLER AND DON'T KNOW WHAT TO DO CAN'T AFFORD THESE COSTLY REPAIRS ON A CAR THAT IS BASICALLY NEW I AM AFRAID THAT ONE TIME THE BRAKES WILL FAIL COMPLETELY THAT IS HOW FAST THEY WEAR OUT. *TR

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#10453633 — March 31, 2012 — I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. I HAVE HAD TO REPLACE THE BRAKES 3 TIMES AND AM GOING TO NEED TO REPLA...

#10452282 — March 19, 2012 — NEW 2009 DODGE JOURNEY PURCHASED IN APRIL 2009. SEPTEMBER 2010 I WAS INFORMED THAT THE FRONT BRAKE PADS NEEDED REPLA...

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