NHTSA Complaint #10372196 — 2000 FORD WINDSTAR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR WITH 180000 MILES. WHILE DRIVING 45 MPH ON THE HIGHWAY THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE THEN ROLLED OVER EIGHT TIMES AND CRASHED INTO A HIGHWAY SIGN. THE CONTACT WAS INJURED AND TAKEN TO THE HOSPITAL. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE REAR AXLE FAILURE CAUSES THE CRASH TO OCCUR. THE CONTACT RECEIVED A RECALL LETTER FOR THE REAR AXLE ABOUT SIX MONTHS AGO. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE FAILURE AND THEY MAILED A LEGAL NOTICE ABOUT NOT DISCLOSING THE INFORMATION SINCE HE WAS HE GOING TO FILE A LEGAL CLAIM. THE CONTACT ALSO HAD PICTURES OF THE CRASH. THE VIN WAS UNAVAILABLE.