NHTSA Complaint #10367688 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10367688
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	November 10, 2010
Date Filed	November 23, 2010
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHEN DRIVING THE O/D LIGHT CAME ON AND STARTED FLASHING ERRATICALLY, THEN I WAS UNABLE TO SHIFT FROM 1ST TO 2ND GEAR. THE ONLY WAY I CAN SHIFT FROM 1ST TO 2ND GEAR IS IF I LET THE RPM'S GO UP ABOVE 3,000 AND 4,000. THEN I CAN TAKE MY FOOT OFF THE GAS AND IT WILL SWITCH INTO 3RD GEAR. I HAVE NOT DROVE THE TRUCK SINCE IT STARTED DOING THIS, THE ONLY TIME I HAVE DROVE IT WAS TO GO TO THE MECHANIC. THE MECHANIC SAYS IT IS WHAT MAKES THE GEARS SHIFT THAT IS CAUSING THE PROBLEM. THE ONLY WAY TO FIX IT IS TO PUT A NEW OR REBUILT TRANSMISSION INTO MY 2002 FORD EXPLORER. ON THE WAY HOME FROM THE MECHANIC IT STARTED SLAMMING INTO GEARS.

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