NHTSA Complaint #10365346 — 2000 FORD WINDSTAR

AFTER RECEIVING INFO ABOUT THE POTENTIAL OF A REAR AXLE DEFECT I BROUGHT MY 2000 FORD WINDSTAR TO MY LOCAL DEALER. UPON INSPECTION I WAS TOLD I WOULD NOT BE ALLOWED TO DRIVE MY VEHICLE OFF THE LOT. THE REAR AXLE WAS CRACKED. I FEEL VERY FORTUNATE THAT I WAS NOT IN AN ACCIDENT OR THAT I DID NOT CAUSE AN ACCIDENT. FORD NOW ONLY WANTS TO COVER A SMALL RENTAL CAR BUT NOT A MINIVAN. THERE IS A REASON I HAD A MINIVAN! I NEED THE SEATS! FORD SAYS THEY UNDERSTAND MY CONCERN YET THEY OFFER NO SOLUTION OTHER THAN CORPORATE IS LOOKING INTO YOUR CONCERN! NO OWNER SHOULD HAVE ANY OUT OF POCKET EXPENSE DUE TO THIS RECALL. THERE SHOULD BE A URGENT LETTER SENT TO EVERY OWNER OF THIS CAR SAYING BRING TO A DEALER IMMEDIATELY. THE RISK IS TOO GREAT! *TR