NHTSA Complaint #10364915 — 2004 TOYOTA HIGHLANDER

SUMMARY: ON DEC. 30, 2009, I EXPERIENCED A MALFUNCTION IN THE ELECTRONIC STABILITY CONTROL SYSTEM OF MY 2004 4CYL FWD TOYOTA HIGHLANDER SUV. THE MALFUNCTION IS EXACTLY OF THE NATURE DESCRIBED IN THE SUMMARY OF FINDINGS FOLLOWING AN ODI INVESTIGATION OF MALFUNCTIONS IN THE ELECTRONIC STABILITY CONTROL SYSTEMS OF 2003 TOYOTA SEQUOIA VEHICLES(NHTSA CAMPAIGN ID NUMBER 10V176000, NHTSA ACTION NUMBER EA09006). COMPLAINT: THE MALFUNCTION IN MY HIGHLANDER OCCURRED WHEN THE VEHICLE STARTED FORWARD AT VERY LOW SPEED AFTER HAVING BEEN BACKED OUT OF A PARKING SPACE. THE VEHICLE SUBSEQUENTLY HESITATED AND SURGED DURING ACCELERATION AND THE BRAKES WERE AUTOMATICALLY APPLIED AND RELEASED AS IF THE VEHICLE WERE EXPERIENCING A SKID. UNLIKE THE COMPLAINTS CONSIDERED IN THE ODI INVESTIGATION, HOWEVER, THE MALFUNCTION IN MY HIGHLANDER DID NOT SELF-CORRECT. THE VEHICLE WAS SERVICED THE FOLLOWING DAY AT ACTON TOYOTA IN LITTLETON, MA, WHERE THE MALFUNCTION WAS CORRECTED BY RESETTING THE ON-BOARD COMPUTER. THE VEHICLE OPERATED NORMALLY AFTER THE COMPUTER WAS RESET. SINCE ACTON TOYOTA WAS UNABLE TO IDENTIFY A CAUSE FOR THE MALFUNCTION IN THE ELECTRONIC STABILITY CONTROL SYSTEM, I HAD THEM REPLACE THE STEERING ANGLE SENSOR AS A PRECAUTIION ON JANUARY 6, 2010. ACTION: BASED UPON MY EXPERIENCE, I THINK THAT A RECALL OF 2004 4CYL FWD HIGHLANDERS SIMILAR TO THAT FOR 2003 SEQUOIAS SHOULD BE UNDERTAKEN.