NHTSA Complaint #10359623 — 2000 TOYOTA TUNDRA

ON 24 NOV 09 TOYOTA ISSUED A RECALL FOR 2000 TUNDRA PICKUPS, REGARDING FRAME CORROSION AND PARTICULARLY CORROSION ON THE CROSS MEMBER THAT HOLDS THE SPARE TIRE. ALTHOUGH I READ ABOUT THIS ONLINE, TOYOTA HAS YET TO INFORM ME BY MAIL. ON 24 MARCH 2010 I TOOK MY TRUCK IN TO BERLIN CITY MOTORS IN PORTLAND ME FOR AN INSPECTION OF THIS PROBLEM. THEY TOLD ME THAT MY CORROSION WAS NOT ENOUGH TO WARRANT FRAME REPLACEMENT, BUT THAT I WOULD BE NOTIFIED OF WHEN TO RETURN FOR APPLICATION OF SOME SORT OF CORROSION INHIBITING GUNK. SEVEN MONTHS LATER I HEARD NOTHING. I CALLED TOYOTA CUSTOMER SERVICES AND BEGAN A COMPLAINT PROCESS. THEY SAID THAT THEY ARE STILL SENDING OUT RECALLS ..ALMOST A YEAR LATER!!! THEY CLAIM THAT THEY NEED INFO FROM THE STATE OF MAINE REGARDING LEGALITY OF APPLYING CORROSION INHIBITING GUNK ON SAFELY, AND THEY NEED "OTHER" PERMISSIONS. IT IS MY OPINION THAT TOYOTA IS STALLING ON THIS FAIRLY SIMPLE RECALL, HOPING TO REDUCE THE PROBLEM BY ATTRITION OF OLDER VEHICLES. I WOULD APPRECIATE INFO FROM NHTSA AS TO WHY TOYOTA IS BEING ALLOWED TO TAKE THIS LONG ON A PROJECT THAT ISN'T EXACTLY ROCKET SCIENCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR