2000 TOYOTA TUNDRA — Problems, Recalls & Safety Data

On February 19, 2026, I contacted Hendrick Toyota Apex (1210 Laura Village Rd, Apex, NC 27523) to schedule repair for two open safety recalls on my 2000 Toyota Tundra (VIN: [XXX] ) under NHTSA Campaign #09V444, Toyota Campaigns BXD and BZD. The dealership incorrectly refused to perform either recall, stating that neither could be done in North Carolina because they only apply to cold climate states. This is incorrect — Campaign BZD was specifically created as a supplemental campaign to allow Toyota dealers outside the 20 cold climate states to inspect and repair covered vehicles. I was turned away on my first call. Only after calling back a second time to lodge a complaint did a different representative look up the recalls and confirm that Campaign BZD can in fact be performed at their location. Had I accepted the initial refusal, I would have been denied a free safety recall repair on a vehicle with 255,656 miles and visible frame corrosion. The dealership's staff appear to be untrained on recall Campaign BZD and are likely turning away other affected Tundra owners. I have call recordings documenting the incorrect refusal. I am requesting NHTSA review this dealership's handling of recall #09V444 to ensure other consumers are not wrongly denied safety recall service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2000 toyota tundra SR5 4door 4.7 liter V8. Sunroof glass blew off on freeway at 65mph almost hit car behind me. No police report, no person injured. November 3, 2025.

2000 toyota tundra SR5 4door 4.7 liter V8. Sunroof glass blew off on freeway at 65mph almost hit car behind me. No police report, no person injured. November 3, 2025.

Excessive frame rust that is quickly progressing despite efforts to remedy. There was a recall due to this issue but I was told a few years ago by Toyota that my VIN was not covered. All the 2000 Tundra's have this issue with the frame rust but I was told I am not in the north east and would not be covered.

The brackets supporting the right rear brake line were severely rusted and failed. The brake line cracked at the juncture of the wheel cylinder attachment nut. Subsequently,there was a total loss of braking action on all wheels. The dual cylinder master cylinder failed to actuate the front brakes.THERE WAS NO BRAKING ACTION. The emergency brake had to be deployed in order to stop the vehicle.