NHTSA Complaint #11607058 — 2000 TOYOTA TUNDRA

The contact owns a 2000 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 09V444000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the rear cross member was rusted. The local dealer was contacted and informed the contact that the recall repair could not be performed at their location. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and contacted the dealer; however, the dealer advised that the recall repair could not be performed at the dealer location. The failure mileage was approximately 327,000. Parts distribution disconnect.