NHTSA Complaint #10357801 — 2002 MERCURY MOUNTAINEER

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN VEHICLE BEGAN TO DRIVE AS IF WERE "FLOATING". THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION; THE CONTACT COULD NOT FIND A FAILURE WITHIN THE VEHICLE. HE RE-ENTERED THE VEHICLE AND AS HE BEGAN TO ACCELERATE, THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SWAY BAR WAS FRACTURED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT REPAIR FACILITY WHERE THE SWAY BAR WAS REPAIRED. THE FAILURE DID NOT RECUR. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 01/11/2011*LJ UPDATED 03/28/11