NHTSA Complaint #10311001 — 2002 MERCURY MOUNTAINEER SUSPENSION

Complaint Details

ODI Number	10311001
Vehicle	2002 MERCURY MOUNTAINEER
Component	SUSPENSION
Date of Incident	June 18, 2009
Date Filed	February 16, 2010
Mileage	121,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE RESUMED OPERATION WITH CAUTION TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT AND REAR CONTROL ARM. THE FRONT AND REAR CONTROL ARMS WERE REPLACED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.

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