NHTSA Complaint #10350533 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10350533
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	August 17, 2010
Date Filed	August 19, 2010
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT ATTEMPTED TO CLOSE THE REAR LIFT GATE WINDOW AND THE HINGES FRACTURED CAUSING THE GLASS TO FALL AND SHATTER OVER HER HEAD. SHE SUFFERED MINOR INJURIES AS A RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS AWAITING A DIAGNOSIS OF THE FAILURE AND REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 80,000.

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