NHTSA Complaint #10332234 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10332234
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	May 25, 2010
Date Filed	May 25, 2010
Mileage	134,135 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY CAR IS A 2002 FORD TAURUS SES, TODAY I SAT DOWN IN THE DRIVERS SEAT, BUT WHEN I DID I HEARD A LOUD CRASH MUCH LIKE IF SOMEONE DROPPED A METAL PAN ON THE DROP, AND THE CAR SUNK NOTICEABLY. I WASN'T SURE WHAT TO DO, SO I WAS GOING TO DRIVE IT AROUND THE BLOCK TO TEST IT, BUT I BARELY MADE IT THREE FEET. AS SOON AS I PUT IT IN DRIVE THE CAR BEGAN SHUDDERING AND MAKING A SHRIEKING NOISE. I IMMEDIATELY STOPPED AND PUT IT IN REVERSE, BUT AS I SOON I TOOK MY FOOT OFF THE BRAKE IT MADE A NASTY NOISE AND THE TIRE WAS SHREDDED. WE GOT IT TOWED TO THE MECHANICS AND HE SAID THE SPRING SNAPPED. HE SAID THAT FIXING IT WOULD REQUIRE REPLACING THE FRONT STRUT ASSEMBLY, SPRINGS, SWAY BAR AND THE LINKS. *TR

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