NHTSA Complaint #10328690 — 2004 TOYOTA SIENNA

I HAVE A 2004 TOYOTA SIENNA. I HAVE SLIDER DOORS THAT I HAVE BEEN OPERATING MANUALLY FOR SEVERAL MONTHS AS THEY WERE BROKEN AND WERE TOO EXPENSIVE TO FIX. I WAS CLOSING THE SLIDER DOOR TODAY WHEN IT POPPED OFF ITS' TRACK AND SMASHED INTO THE BACK WINDOW OF THE VAN SPRAYING HUGE CHUNKS OF GLASS ALL OVER THE BACK SEAT. THE SLIDER DOOR WAS HANGING OFF THE VAN ABOUT A FOOT AWAY FROM THE VAN. THERE WERE THREE LITTLE GIRLS IN THE VAN WHO WERE VERY SCARED BUT LUCKILY THEY WERE NOT HURT. MY DAUGHTER WAS HEADED TO THE BACK SEAT WHEN I PULLED THE SLIDER DOOR CLOSED AND THE INCIDENT OCCURRED. IF SHE HAD BEEN SEATED IN THE BACK SEAT, SHE WOULD HAVE BEEN INJURED BADLY BY THE BROKEN GLASS. I HAD THE CAR TOWED TO TOYOTA. THE VAN DOOR WAS HANGING OFF THE VAN IN SUCH A PRECARIOUS POSITION, THE TOW TRUCK DRIVER HAD ME SIGN A DAMAGE WAIVER SINCE HE WAS HESITANT TO TRANSPORT IT. *TR