NHTSA Complaint #10326591 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10326591
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 9, 2010
Date Filed	April 20, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE PROBLEM WAS NOT NOTICEABLE AT FIRST. THE SUV FELT HEAVY WHEN ACCELERATING, IT WILL JERK EVERY NOW AND THEN IT WAS LIKE THIS FOR A PERIOD OF TWO DAYS THEN THE O/D LIGHT FLASHED RAPIDLY AND ON THE MESSAGE CENTER IT DISPLAYED CHECK TRANSMISSION< THE TRANSMISSION CONSTANTLY SLIPS ON EVERY GEAR IT REVS WITHOUT ACCELERATING AND WHEN UNEXPECTED IT CATCHES ITSELF AND LUNGES JERKS FORWARD. IT ALSO MAKES A LOUD NOISE WHENEVER THE TRANSMISSION SHIFTS GEARS. THIS IS EVERYTIME THE VEHICLE IS IN USE. I HAVE NO OTHER MEANS OF TRANSPORTAION . I TOOK IT TO GET DIAGNOSTICS CHECKED AND THEY TOLD ME THE TRANSMISSION WAS FAULTY THAT THERE HAD BEEN HUNDREDS OF COMPLAINTS IN MY AREA DEALING WITH THE SAME MAKE AND MODEL AND YEAR. I HAVE NOT TRIED TO CORRECT THE FAULTY TRANNY . I BELIEVE FORD SHOULD CONSIDER THE SAFETY OF IT CUSTOMERS /CONSUMERS AND SHOULD HAVE A NATIONWIDE RECALL TO REPAIR SUCH FAULTY TRANSMISSION. I HAVE BEEN MORE CLOSE TO CRASHING THIS YEAR THAN ALL MY YEARS OF DRIVING. THIS FAULTY TRANSMISSSION IS DANGEROUS. *TR

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