NHTSA Complaint #10322364 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10322364
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 14, 2008
Date Filed	March 26, 2010
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TRANSMISSION PROBLEM. LESS THAN 80,000 MILES ON VEHICLE. MAINTENANCE KEPT UP TO DATE. I STARTED THE CAR AND BEGAN TO DRIVE AWAY WHEN SUDDENLY IT WOULD NOT PICK UP SPEED AND IT KEPT JERKING. IT WAS NOT DRIVEABLE AT ESPECIALLY ON A HIGHWAY. EVERYWHERE I WENT TOLD ME IT WAS THE TRANSMISSION. IT COST ME OVER $2,000.00 FOR ANOTHER TRANSMISSION. I AM SHOCKED TO SEE SO MANY OTHERS WITH TRANSMISSION PROBLEMS. I HAD NO PROBLEMS AT ALL WITH THIS VEHICLE UNTIL THIS HAPPENED. I FIND IT STRANGE THAT I NEVER HAD ANY OTHER MAINTENANCE PROBLEMS WITH THIS CAR AND SUDDENLY I LOSE A TRANSMISSION. IT SOUNDS LIKE A RECALL WAS DUE TO MYSELF AS WELL AS THOUSANDS OF OTHERS WITH THIS SAME MAKE AND MODEL. I WAS READY TO MAKE MERCURY MY MAIN CHOICE OF VEHICLE BUT AFTER THIS, I DON'T THINK SO. I WOULD LOVE TO BE INCLUDED IN A CLASS ACTION SUIT.

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