NHTSA Complaint #10321438 — 2002 MERCURY MOUNTAINEER VISIBILITY:GLASS, SIDE/REAR

Complaint Details

ODI Number	10321438
Vehicle	2002 MERCURY MOUNTAINEER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	March 22, 2010
Date Filed	March 22, 2010
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO CLOSE THE WINDSHIELD ON THE REAR LIFT GATE AND IT SHATTERED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT NHTSA RECALL # 01I010000, VISIBILITY GLASS, SIDE/REAR HAD ALREADY BEEN SERVICED ON THE VEHICLE. PRIOR TO THE RECENT FAILURE THE CONTACT HAD THE REAR WINDSHIELD REPAIRED ON 4 DIFFERENT OCCASIONS. THE DEALER STATED THAT THE THREE YEARS AGO THE WINDSHIELD RECALL REPAIR WAS SATISFIED. THE MOST RECENT REPAIR WAS MADE IN APRIL OF 2007. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 80,000.

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10478865 — October 6, 2012 — MY MOTHER WAS AT HER PARENTS' HOUSE AND OPENED THE REAR GLASS PORTION OF THE LIFT GATE. UPON DOING SO, ONE OF THE LI...

#10429528 — October 11, 2011 — REAR LIFTGATE GLASS SHATTERED ON 2002 MERCURY MOUNTAINEER. HINGE CAME OFF AND THE ENTIRE GLASS WINDOW EXPLODED FILLIN...

#10364159 — November 5, 2010 — TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE OPENING THE HATCH ON THE REAR OF THE VE...

#10236130 — July 28, 2008 — TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, THE WINDOW LIFTGATE SHATTERED WHEN IT ...

#10207546 — October 31, 2007 — THE REAR WINDOW SHATTERED WHEN IT WAS LIFTER CAUSING THE GLASS AND METAL BAR ACROSS THE WINDOW TO TO COME CRASHING DO...

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