NHTSA Complaint #10320874 — 2004 TOYOTA HIGHLANDER

S10 APPROPRIATE HANDLING RE COMPLAINT AGAINST TOYOTA MOTOR CORPORATION AND JAY WOLFE TOYOTA OF WEST COUNTY FM OWNER OF A 2004 TOYOTA HIGHLANDER. *TGW AFTER DRIVING THE VEHICLE FOR A FEW WEEKS, IT BECAME APPARENT THERE WAS A PROBLEM WITH THE SHIFTING WITH THE AUTOMATIC TRANSMISSION. THE CONDITION WAS MOST NOTICEABLE DURING SHARP ACCELERATION PERIODS. THE ENGINE WOULD REV UP, BUT IT DID NOT GAIN SPEED RELATIVE TO THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR. THE ENGINE WOULD SOUND AS IF IT WAS UNDER STRESS AND IT WOULD THEN SHIFT WITH A SEVERE JOLT. THE DEALER INFORMED THE CONSUMER TOYOTA WAS AWARE OF THE TRANSMISSION FLAW, BUT THERE WAS NO FIX. THE CONSUMER HAS SINCE TRADED THE VEHICLE.