NHTSA Complaint #10320568 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10320568
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 25, 2010
Date Filed	March 17, 2010
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

OUR 2002 MERCURY MOUNTAINEER'S TRANSMISSION BLEW AFTER 116,000 MILES. WE HAVE SPOKEN WITH SEVERAL TRANSMISSION SHOPS TO GET AN ESTIMATE TO FIX IT AND THEY ALL TOLD US THE MOUNTAINEER IS FAMOUS FOR THIS DEFECT AND NO ONE, INCLUDING NHTSA HAS DONE ANYTHING ABOUT THIS. I THINK IT IS GROSSLY UNJUST THAT A CAR'S TRANSMISSION FAILS AFTER ONLY 90-100,000 MILES AND IT'S SO COMMON THAT IT IS APPARENTLY ACCEPTED. THIS IS WRONG. I AM CERTAIN IF YOU INVESTIGATE THE SHEER NUMBER OF MOUNTAINEERS WITH THIS PROBLEM THAT IT WILL PROMPT A RECALL AND AT LEAST A FIX AT NO COST TO THE UNSUSPECTING OWNER WHO HAS FAITHFULLY MAINTAINED THEIR VEHICLE IN EVERY WAY, ONLY TO HAVE THIS HAPPEN. *TR

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