NHTSA Complaint #10317047 — 2009 LEXUS IS

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, VIBRATION IN THE STEERING WHEEL AND ALSO FOR UNINTENDED ACCELERATION AT ANY SPEED. THE DEALER ROAD TESTED THE VEHICLE AND FOUND A FAULTY LEFT WHEEL BEARING AND HUB ASSEMBLY THAT CAUSES EXCESSIVE NOISE AND VIBRATION WHICH THEY REPAIRED. THE CONTACT STATED HE INFORM THE DEALER THAT THE ACCELERATOR PEDAL WAS STICKING AND TO CHECK ON IT BUT WAS TOLD THEY ARE NOT GOING TO REPAIR IS250 ACCELERATOR PEDALS UNTIL THE NEXT THREE MONTHS. THE CAR WAS GIVEN BACK ON MARCH 4 WITHOUT CHECKING THE FAILURE. WHILE DRIVING THE VEHICLE IT ACCELERATED AT HIGH SPEEDS OF MORE THAN 106MPH, WHEN THIS HAPPENED THE CONTACT WAS TRYING TO STOP THE VEHICLE BY PULLING THE EMERGENCY BRAKE, PULLING ON THE GAS PEDAL, HITTING THE PUSH BUTTON THAT STARTS THE VEHICLE AND THEN TRYING TO GET OFF ON THE SIDE OF THE ROAD.MEANWHILE THE MOTOR IS REVVING AT A HIGH SPEED. THERE WAS A POLICE TROOPER WHO SAW THIS BUT GAVE HIM A TICKET BECAUSE HE THOUGHT HE WAS SPEEDING. THE CONTACT STATED AFTER HE GOT HOME SHE NOTICE THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR WHILE THE VEHICLE MOTOR WAS RACING AT A HIGH SPEED. THE LEXUS DEALER WAS CALLED AND THEY WOULD HAVE THE VEHLCLE TOWED TO THE DEALERSHIP. THE FAILURE MILEAGE WAS 30,658.